Last Updated: 4/3/26

This Privacy Notice explains how ReadyLabs AI, INC ("ReadyLabs") collects, uses, discloses, and otherwise processes personal data in connection with any specific product, service, or application that references or links to this Privacy Notice.

This Privacy Notice does not address our privacy practices relating to ReadyLabs job applicants, employees and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information in certain jurisdictions). This Privacy Notice is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Role in Processing Personal Data

Data protection laws sometimes differentiate between "controllers" and "processors" of personal data. A "controller" determines the purposes and means (the why and how) of processing personal data. A "processor," which is sometimes referred to as a "service provider," processes personal data on behalf of a controller subject to the controller's instructions.

This Privacy Notice describes our privacy practices where we are acting as the controller of personal data. However, this Privacy Notice does not cover or address how our customers may process personal data when they use our services, or how we may process personal data on their behalf in accordance with their instructions where we are acting as their processor. As a result, we recommend referring to the privacy notice of the customer with which you have a relationship for information on how they engage processors, like us, to process personal data on their behalf. In addition, we are generally not permitted to respond to individual requests relating to personal data we process on behalf of our customers, so we recommend directing any requests to the relevant customer.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us your personal data directly when you sign up for our mailing list, register for an account, participate in an event, contest, promotion or survey or otherwise contact us or interact with us.

We also collect personal data automatically when you interact with our websites and other services and may also collect personal data from other sources and third parties.

Personal Data Provided by Individuals

We collect the following categories of personal data individuals provide us:

  • Contact Information: including first and last name, phone number, email address, mailing address, and communication preferences. We use this information primarily to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.

  • Professional Information: including job title, company name, company description, professional background, identification numbers and the nature of your relationship with us. We use this information primarily to fulfill your request or transaction, to determine how we communicate with you, to administer your account, to provide you with our services, and for customer support purposes.

  • Account Information: including first and last name, email address, phone number, area of operation, account credentials or one-time passcodes, and the products or services you are interested in, purchased, or have otherwise used. We use this information primarily to administer your account, provide you with our products and services, communicate with you regarding your account and your use of our products and services, and for customer support purposes.

  • Customer Content: including any files, documents, audio, videos, images, data, or communications you choose to input, upload, or transmit to or through our products and services (including communications and messages between you and your customers), as well as metadata relating to such information (such as phone numbers, timestamps, and the status of calls between you and your customers). We use this content primarily to provide you with our products and services, to facilitate your requests, and to improve our products and services.

  • Payment Information: including payment card information, billing address, and other financial information (such as, routing and account number). Please note that we use third-party payment providers, including Stripe, to process payments made to us. We do not retain any personally identifiable financial information, such as full payment card number, you provide these third-party payment providers in connection with payments. Rather, all such information is provided directly by you to our third-party payment providers. The payment provider's use of your personal data is governed by their privacy notice.

  • Event, Contest, Promotion, and Survey Information: including information provided when you sign up for an event, enter a contest or promotion, complete a survey or submit a testimonial. We use this information primarily to administer and facilitate our products and services, respond to your submission, communicate with you, conduct market research, and facilitate the related event, contest, promotion, or survey.

  • Feedback and Support Information: including the contents of custom messages sent through forms, chat platforms, email addresses, or other contact information we make available to customers, as well as recordings of calls with us, where permitted by law. We use this information primarily to investigate and respond to your inquiries and to improve our products and services.

Personal Data Automatically Collected

We, and our third-party partners, automatically collect information about how you access and use our products and services when you engage with us. We typically collect this information through the use of cookies, web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies, and logging technologies. Information we collect automatically may be combined with other personal data we collect directly from you or receive from other sources.

We use this automatically collected data to: (a) remember information so that you will not have to re-enter it during your visit; (b) provide custom, personalized content and information; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our services; (e) monitor aggregate metrics such as total number of visitors and usage patterns; (f) diagnose or fix technology problems; and (g) otherwise plan for and enhance our products and services.

Personal Data from Other Sources and Third Parties

We may receive the same categories of personal data as described above from the following sources:

  • Single Sign-On: We may provide you the ability to log in to our services through certain third-party accounts you maintain. We receive tokens from the sign-on protocol to help identify you in our system.

  • Mobile Sign-On: We may provide the ability to authenticate using biometric recognition available through your mobile device. We do not store or have access to biometric information.

  • Employers: If you interact with our services in connection with your employment, we may obtain personal data about you from your employer to allow us to communicate with you about your employer's relationship with us.

  • Other Customers: We may receive your personal data from our other customers, for example as part of a referral.

  • Social Media: When you interact with our services through social media networks, we may receive information that you permit the social network to share with third parties, dependent on your privacy settings.

  • Service Providers: Our service providers that perform services on our behalf, such as analytics providers, may collect personal data and share some or all of this information with us.

  • Other Sources: We may also collect personal data from other sources, including through transactions such as mergers and acquisitions.

  • Inferences: We may generate inferences or predictions about you and your interests based on the other personal data we collect and our interactions with you.

Additional Uses of Personal Data

In addition to the primary purposes described above, we may also use personal data we collect to:

  • Fulfill or meet the reason the information was provided, including to fulfill contractual obligations and deliver requested services

  • Manage our organization and its day-to-day operations

  • Communicate with you, including via email, text message, chat, social media, and telephone calls

  • Facilitate the relationship we have with you and, where applicable, the company you represent

  • Request feedback about our product and service offerings

  • Address inquiries or complaints in connection with our products or services

  • Create and maintain accounts for our users

  • Verify your identity and entitlement to our products and services

  • Market our own products and services to you, including through email, phone, text message, push notification, and social media

  • Administer, improve, and personalize our products and services

  • Develop, operate, improve, maintain, protect, and provide the features and functionality of our products and services (including by training or fine-tuning our artificial intelligence and machine learning models)

  • Identify and analyze how you use our products and services

  • Create aggregated or de-identified information that cannot reasonably be used to identify you

  • Conduct research and analytics on our user base and our products and services

  • Help maintain the safety, security, and integrity of our property, products, services, and business

  • Defend, protect, or enforce our rights or applicable contracts and agreements

  • Detect, prevent, investigate, or provide notice of security incidents or fraudulent or illegal activity

  • Comply with contractual and legal obligations and requirements

  • Fulfill any other purpose for which you provide your personal data or for which you have otherwise consented

As noted above, we may use your personal data to improve our services and train or fine-tune our artificial intelligence and machine learning models that power our platform and services.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

  • To Your Employer: If you interact with our services in connection with your employment, we may disclose personal data to your employer. For example, we may provide information to your employer about your usage of our services in connection with your work for them.

  • To Marketing Providers: We do not sell or share personal data with third-party marketing providers for advertising purposes. We may use personal data internally to communicate with you about our own products and services.

  • To Ad Networks and Advertising Partners: We do not share personal data with third-party ad networks or advertising partners for targeted advertising purposes.

  • To Business Partners: We may share personal data with our business partners only as necessary to provide services in connection with our platform. We do not share personal data with business partners for their own independent marketing or commercial purposes.

  • To Service Providers: We engage other third parties to perform certain services on our behalf. Depending on the applicable services, these service providers may process personal data on our behalf or have access to personal data while performing services on our behalf.

  • To Other Businesses as Needed to Provide Services: We may share personal data with third parties you engage with through our services or as needed to fulfill a request or transaction, including for example payment processing services.

  • In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction or reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose, transfer, or assign personal data to a third party during negotiation of, in connection with, or as an asset in such a business transaction or reorganization.

  • To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement, in connection with the establishment, exercise, or defense of legal claims; to comply with laws or to respond to lawful requests and legal process; to protect our rights and property; to detect, suppress, or prevent fraud; to reduce credit risk; to protect health and safety; or as otherwise required by applicable law.

  • With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction. For example, with your permission, we may post your testimonial on our websites.

  • SMS Messaging Data: Notwithstanding anything else in this Privacy Notice, phone numbers and SMS consent information collected through our messaging services are used exclusively to deliver transactional, service-related messages on behalf of the business the end-user contacted. This data is never shared with, sold to, or transferred to marketing providers, ad networks, advertising partners, business partners, or any other third party for any purpose other than direct service message delivery. No exceptions apply to this restriction.

Your Privacy Choices
Communication Preferences

  • Email Communication Preferences: You can stop receiving promotional email communications from us by clicking the "unsubscribe" link provided in any of our email communications. Please note you cannot opt-out of service-related email communications (such as account verification, transaction confirmation, or service update emails).

  • Phone Communication Preferences: You can stop receiving promotional phone communications from us by informing the caller you no longer wish to receive promotional phone calls, following the opt-out instructions provided on the call, or replying STOP to any promotional text messages.

  • SMS Messaging Preferences: You may opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive no further messages. Message and data rates may apply. To re-subscribe, reply START. For full details on our SMS messaging program and to explicitly opt in, visit https://readylabs.ai/legal/sms-consent.

  • Push Notification Preferences: You can stop receiving push notifications from us by changing your preferences in your device's notification settings menu or in the applicable service-specific application.

  • Direct Mailing Preferences: You can stop receiving promotional direct mail communications from us by contacting us as set forth in the Contact Us section below.

Withdrawing Your Consent

Where we have your consent for the processing of your personal data, you may withdraw your consent by following the instructions provided when your consent was requested or by contacting us as set forth in the Contact Us section below.

Automatic Data Collection Preferences

You may be able to utilize third-party tools and features to restrict our use of automatic data collection technologies, including browser settings, email settings, and device settings. Please note that blocking automatic data collection technologies may negatively impact your experience using our services.

Targeted Advertising Preferences

We do not currently engage in targeted advertising with third parties or share personal data with advertising partners for this purpose. The opt-out programs listed below are provided as a courtesy for users who may encounter advertising from other sources.

  • Device-Specific Opt-Out Programs: Certain devices provide the option to turn off targeted advertising (such as Apple devices through App Tracking Transparency or Android devices through their ads personalization opt-out feature). Please refer to your device manufacturer's user guides for additional information.

  • Digital Advertising Alliance: The Digital Advertising Alliance allows individuals to opt out of receiving online interest-based targeted advertisements from participating companies. Visit https://optout.aboutads.info for browser-based advertising and https://www.youradchoices.com/appchoices for app-based advertising.

  • Network Advertising Initiative: The Network Advertising Initiative similarly allows individuals to opt out of interest-based targeted advertisements from participating companies. Visit https://optout.networkadvertising.org to opt out of browser-based targeted advertising.

Modifying or Deleting Your Personal Data

If you have any questions about reviewing, modifying, or deleting your personal data, you can contact us as set forth in the Contact Us section below. We may not be able to modify or delete your personal data in all circumstances.

Partner-Specific Preferences

Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data:

  • Device-Specific / Platform-Specific Preferences: The device and/or platform you use to interact with us may provide additional choices with regard to the data you choose to share with us. For example, many mobile devices allow you to change device permissions to prevent our products and services from accessing certain types of information from your device.

  • Google Analytics: Google Analytics allows us to better understand how our customers interact with our services. For information on how Google Analytics collects and processes data, review Google's website at www.google.com/policies/privacy/partners/. You can learn about Google Analytics opt-outs including the Google Analytics Browser Add-On at https://tools.google.com/dlpage/gaoptout/.

Children's Personal Data

Our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 18. If an individual is under the age of 18, they should not use our services or otherwise provide us with any personal data. If we learn that any personal data we collect has been provided by a child under the age of 18, we will promptly delete that personal data.

Security of Personal Data

We have implemented reasonable physical, technical, and organizational safeguards that are designed to protect your personal data. In addition, we take steps designed to ensure any third party with whom we share personal data provides a similar level of protection. However, despite these controls, we cannot completely ensure or warrant the security of your personal data.

Third-Party Websites and Services

Our websites and other services may include links to or redirect you to third-party websites, plug-ins, applications, or other services. This Privacy Notice does not apply to any personal data practices of these third-party websites, plug-ins, applications, or other services. To learn about these third parties' personal data practices, please visit their respective privacy notices.

Updates to This Privacy Notice
We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the version number and date at the beginning of this Privacy Notice. If we make material changes, we will notify individuals by email to their registered email address, by prominent posting on this website, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.
Contact Us

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please contact us at: support@readylabs.ai